Question 1

Can I purchase gift voucher?

Accepted Answer

What a great gift idea....the gift of dance   Everyone wants to learn to dance...sometimes...they just need encouragement. Two easy choices:   1) DANCE COURSE Gift Certificate.
The recipient can choose the style they prefer.
 OR
 2) PRIVATE LESSON Gift Certificate.

No better way to get someone off to a good start with a 1 on 1 session with one of our experienced and friendly staff.
 Purchase your gift certificate online HERE

Question 2

I have a medical condition or injury, can I still participate in classes?"

Accepted Answer

Please consult your medical practitioner before embarking on any fitness program. Also talk to our friendly staff about what style would best suit you and be sure to let your instructors know about any existing condition or injury to help them give you the best dance experience possible.

Question 3

Is there parking?

Accepted Answer

There is plenty of street parking, though remember there can be up to 200 people passing through the classes on any given night so the earlier you arrive the closer you'll be able to park! There's also a car park at the Rokeby Rd end of Churchill Avenue that is free in the evenings (it is only a 2 minute walk from the studio), and plenty of side streets with free parking. All of these options are free after 5pm.

Question 4

Do I need a partner for the partner style courses?

Accepted Answer

No. All classes and courses are designed so that everyone rotates partners on a continuous basis.   This means everyone gets to dance with everyone else, making a very social environment where friends are made right from the first class. Changing partners is encouraged, however couples that wish not to change partners simply need to inform their instructor of their wishes.   Changing partners in the class also means that you will learn proper techniques to lead or follow and not form bad habits.

Question 5

What do I wear to class?

Accepted Answer

Wear something you feel comfortable in, whether it be jeans and a t-shirt, a dress, or gym/activewear - just make sure you can lift your arms. Whilst no special shoes are required in the beginning, make sure the soles of the shoes are not TOO sticky (ie rubber undersole), and ensure that the shoe holds firmly to the front and back (no slip on sandals) - this will make a big difference to your confidence of movement!

Question 6

What do I bring to class

Accepted Answer

Bring your   * drink bottle   *  camera/phone   * a smile and willingness to learn

Question 7

Do I need any prior dance experience?

Accepted Answer

Not at all! You don't need any prior dance experience, or even a lot of coordination, as it's something that we build on during your classes at JRDA. Our level 1 courses will take you through everything step by step to ensure you build confidence on the dance floor. It really doesn't matter if you haven't danced a step in your life!

Question 8

Where do I put my keys and mobile phone?

Accepted Answer

It's best to bring a small bag for your personal belongings, as we prefer you don't carry them during classes. There is plenty of space around the studio to leave bags, shoes, etc. Please put your phone on silent during class - if you need to keep it on hand (ie. if you're expecting an important call), please let your instructors know as a courtesy.

Question 9

What if I have to leave early?

Accepted Answer

Please let any of your instructors know prior to the start of class that you will need to leave early.

Question 10

Can I pause my Membership if I’m unable to attend classes?

Accepted Answer

Yes, Memberships can be suspended for up to 6 weeks in each calendar year (with the exception of your first Bronze Membership). Each period of suspension scheduled will be subject to a $35 admin fee. You must allow up to 7 days for any suspension to take effect, during which time you may be charged the regular weekly payment.

Question 11

When can I cancel my Membership?

Accepted Answer

After the initial commitment period is complete, Memberships can be cancelled at any time. If you have paid upfront and require a refund, there will be a $35 admin fee charged.  If you have not completed the initial commitment period, there will be additional charges, calculated based on a lower-tier Membership or Pass price, as well as the $35 admin fee. See Membership contract for details.

Question 12

Can I put my Membership on hold if I’m taking a long break?

Accepted Answer

Memberships can only be suspended for up to 6 weeks per calendar year. Any longer than this will require that your Membership be cancelled, and the initial commitment period will have to be honoured again once you sign up for a new Membership on return.

Question 13

Is there a signup fee?

Accepted Answer

If you sign up for your Membership online, there is no longer any signup fee applied. If one of our staff processes your Membership for you, there will be a $35 admin fee charged.

Question 14

When will I be charged additional fees on my Membership?

Accepted Answer

The standard $35 admin fee will be charged when:
 Signing up for Memberships with our staff, at reception or over the phone Pausing a Membership for any length of time Cancelling any Membership that requires a refund to be processed Cancelling any Membership before the initial commitment period has been completed  An additional reprocessing fee of approximately $15 will be charged by Ezidebit if any payment is declined. You will need to contact them directly if there is ever a reason to dispute this.

Question 15

How do the weekly payments work?

Accepted Answer

Weekly automatic payments are processed by a third party, Ezidebit, either by credit card or direct debit. If any payment is declined, they will charge a reprocessing fee. On occasion, we will have to follow up on declined payments, which can then be paid directly to JRDA.  If you have credit in your JRDA account, and a payment is declined, that credit will be used to cover the declined amount. If you do not have credit, your account will be sent into negative, which will then need to be repaid directly to JRDA.

Question 16

I am no longer able to make use of my Membership - can I transfer it to a friend?

Accepted Answer

No, Memberships are non-transferrable.

Term 4 Commences : Monday May 23rd

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